my colors be accurate?
A: Colors will be exactly what you send us.
It is recommended that you view actual swatches, or samples
in your project room, or exterior before
uploading them into our order form. See our
photo tips page for details.
Q: When will I
receive my Preview Gallery?
Typically, gallery links are sent within 2-4
of receiving an order, however we will send
you a notification if the delivery date
extends beyond our normal schedule.
Q: Will my
samples be in scale to my space?
Our previews are 95-100% accurate based on
the reference and dimension information we
receive, but they are not to be used as a
substitute for physically measuring a room
and the furnishings that will occupy it for
Q: What if I
don't have the exact brand, model, or color
name of a given sample?
The product text fields are primarily for
your benefit by providing a means of
identification for each sample you
enter/upload. You can use any name,
color, or style you wish as long as the
photo you upload is sufficient reference for
us to simulate your choice. If it isn't, we
will notify you.
am I getting this
(missing image) graphic?
Chances are this is a flat (paint) color
that was generated using hexadecimal numbers
on the manufacturers website. The image is
not a photo file, so you will need to do a
screen grab of the swatch, save it to your
PC, or mobile device and then upload that
into our online order form. After you
have saved the screen grab, click the red
'x' button to remove the 'circle-backslash
symbol' item from your product list, click
the 'ADD SAMPLE(S) button and re-upload /
enter the product with the valid (screen
grab) image into Step 2.